Privacy policy

This Privacy policy describes how BabyTomTom (the "Site" or "we") operated by Chicbae LLC, located at 30 N Gould St Ste R Sheridan, WY 82801 USA, collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit BabyTomTom, we collect certain information about your device, your interaction with BabyTomTom, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
  • Disclosure for a business purpose: shared with our processor Shopify

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify

Customer support information

  • Examples of Personal Information collected: Your name, email address, phone number, order details, or inquiry-related information.
  • Purpose of collection: To provide customer support, including responding to inquiries, resolving issues, and improving service quality.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify

Minors

BabyTomTom is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

At BabyTomTom, we share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

At BabyTomTom, we use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through BabyTomTom, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your rights' section below.

Automatic Decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. These processes include:

  • Fraud detection and prevention systems that analyze purchase patterns and account activity to identify potentially fraudulent transactions
  • Order processing systems that automatically verify inventory availability, shipping options, and payment validity
  • Personalized product recommendations based on your browsing history, purchase history, and demographic information

The data used in these automated processes includes your transaction history, browsing behavior, device information, and account details. These processes may affect you by determining your ability to complete purchases, the product recommendations you see, and the marketing communications you receive. You have the right to request human intervention, express your point of view, and contest any decision made through these automated processes by contacting us at support@babytomtom.com.

Additionally, our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your Rights

Consent Withdrawal

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal. To withdraw your consent, please contact us at support@babytomtom.com. In some cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the email : support@babytomtom.com

 

Your personal information will be processed initially in the United States and may be transferred to other countries for storage and further processing. For such international data transfers, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to ensure that your data receives an adequate level of protection. These safeguards are designed to ensure that your personal information is treated securely and in accordance with this Privacy Policy as well as applicable data protection laws. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the email: support@babytomtom.com

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

BabyTomTom ("us", "we", or "our") uses cookies on the https://babytomtom.com (the "Service"). By using the Service, you consent to the use of cookies.

What Are Cookies

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and what does not.

How BabyTomTom Uses Cookies

When you use and access the Service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

  • Essential Cookies: We use cookies to remember information that changes the way the Service behaves or looks, such as a user's language preference on the Service.
  • Account-Related Cookies: We use cookies to manage the signup process and general administration. These cookies will usually be deleted when you log out; however, in some cases, they may remain afterward to remember your site preferences when logged out.
  • Analytics Cookies: We use cookies to help us analyze how our visitors use the Service and to track performance. This information helps us provide a high-quality experience by customizing our offering based on users' behavior.

Types of Cookies We Use

  • Session Cookies: We use session cookies to operate our Service.
  • Preference Cookies: We use preference cookies to remember your preferences and various settings.
  • Security Cookies: We use security cookies for security purposes.
  • Advertising Cookies: Advertising cookies are used to serve you with advertisements that may be relevant to you and your interests.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service. Examples of third-party services we may use include Google Analytics and advertising networks.

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking the appropriate opt-out links provided below:

  • Browser Settings: Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete cookies. The methods for doing this vary from browser to browser.

Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page. You are advised to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. However, we are committed to giving you control over your privacy and provide various tools and settings that allow you to control the collection and use of your information, as described throughout this Privacy Policy. We strive to be transparent in our data collection and use practices so you can make informed decisions about your personal data.

Third-Party Links

Our website contains links to other websites, including those of our partners like Shopify and Google. While we provide these links for your convenience, please be aware that we do not have control over the content and practices of these third-party websites, and we cannot accept responsibility or liability for their respective privacy policies. When you leave our website, we encourage you to read the privacy policy of every website you visit, as their policies may differ from ours. This Privacy Policy applies solely to information collected by our website.

Data Minimization

We are committed to the principle of data minimization. We only collect the minimum amount of personal data necessary to provide our services and fulfill our business purposes. When personal data is no longer necessary for the purposes for which it was collected, we take reasonable steps to delete or anonymize such information, unless we are required to retain this information by law.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Use of encryption technologies to protect data during transmission and storage
  • Regular security assessments and testing of our systems and processes
  • Restricting access to personal information to employees, contractors, and third-party service providers who need to know that information in order to process it for us
  • Monitoring our systems for possible vulnerabilities and attacks
  • Implementing security protocols and policies within our organization

While we strive to protect your personal information, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at support@babytomtom.com.

Changes

We may update this Privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/.

Last updated: March 12, 2025

Contact

If you have any questions or need further assistance with our privacy policy, feel free to contact us at: